Refund policy

Refund Policy

Because our products are digital and delivered instantly, we do not offer refunds once a file has been downloaded, except as described below.

We will gladly help or refund you if:

• You were charged but did not receive your download link
• The file is corrupted, won’t open, or is clearly different from its description
• You accidentally purchased the same product twice

To request help, email [clearguides.co@gmail.com] within 7 days of purchase with your order number and a short description of the problem. We reply within 1–2 business days. If we can’t fix the issue, we’ll issue a refund to your original payment method.

Refunds, when approved, are processed within 5–10 business days, depending on your bank.